FAQ

Book Online or Over The Phone

Call us At 403-700-6471

OPEN 7 DAYS 8AM-8PM

Q: What Happens After I Make my Appointment?

Answer: Once we receive your request we will email you confirming the time and date you have requested.

Q: Can I book an appointment the same day?

Answer: Yes, We do recommend calling/using the live chat for the fastest response to find an opening that works for you.

Q: Can conventional oil be used after synthetic or vice versa?

Answer:  The fact is you can switch back and forth between conventional and synthetic without fearing any harm will come to your engine.

Q: How long does it take for me to get a response back?

Answer: The typical response time is 1hr during business hours.

Q: How do I pay?

Answer: Once your service is complete we accept all major credit cards, Cash, E-Transfer, as well as Cheques

Q: What days and times can I book?

Answer: We are open 7 Days a week, from 8am-8pm.

Q: Can I cancel or reschedule?

Answer: Yes we do ask you do so a day before your service, there are no fees/penalties.

Q: Do you have any guarantees?

Answer: Our services are backed by our 100% Guarantee that you will be more than satisfied with our results as well as our service or your money back. We are absolutely certain you will be which is why we back it up by one of the best guarantees in the industry. No Hassle No Strings No Worries.

Q: What forms of payment can I use?

Answer: You may pre-pay for your service online when booking or pay later once your service is complete via: Credit Cards (American Express, Visa, Master-Card, and Discover, E-Transfer, Cash (we don’t carry exact change), and Cheque.

Q: Do you guys operate in the cold winter?

Answer: Yes! We are fully equipped and capable to work in all conditions. Our extraction system is heated and not affected by our cold winters to ensure a thorough job every time.

Q: Is my warranty voided with the dealership if I use your service?

Answer: No, We service every vehicle exactly how the manufacturer specified down to the oil type and filter with name brand quality products we also keep track of all record so you can always refer back to them.

Q: Do I need to have a Garage?

Answer: No the one great thing about The Lube Van is we can perform your oil change anywhere anytime! Even at your works parking lot!

Q: How do you guys perform the oil change outside?

Answer: We have two different methods the drain plug method as well as our extraction system which is great for European cars that don't have easily accessible drain plugs. Both methods ensure complete removal of oil as well as not a single drop landing on your garage floor.

Q: What brand of oil do you use?

Answer: We use Quaker State as our main brand of oil, we also use Castrol Edge for meeting European specifications.

Q: Can I book my service the same day?

Answer: Yes, you can visit our online calendar when booking to find the earliest time slot or call us for special requests and emergency services.

Q: Do I keep my new vehicle warranty?

Answer: Absolutely, all our services meet or exceed warranty requirements and manufacture specifications which will be noted on your service report. So you can rest assure your vehicle is being serviced the right way.

Q: Will there be a mess on my driveway?

Answer: No, We take all precautions to ensure not a drop of oil, or mess will remain before we leave.

Q: Can I buy my own oil and filter and just use the service?

Answer: Yes, you can the typical service charge with out oil and the oil filter is $45-50

Q: Can I Cancel or Reschedule My Service Appointment?

Answer: Yes, we ask you to cancel or reschedule your appointment one (1) day before your service, there are no fees/penalties.

Q: Do you only perform oil changes?

Answer: No, we are a complete service station focused on proper maintenance for your vehicle. A few of our services include transmission services , all types of filters, accessory belts, A/C recharging and many more! Mechanical components such as brakes, suspension, and electrical components can be inspected but we do not deal with the repair or replacement of mechanical components and we will recommend you to your trusted mechanic shop for these services.

We Service All Year Round, Including Winter!

Booking a Oil Change is Simple as...1-2-3

100% Satisfaction Guarantee

Our services are backed by our 100% Guarantee that you will be completely satisfied with our results as well as our service or your money back.

Fully Certified
Technicians 

All of our technicians are trained and certified to fully service your car.

7 days a week
Service

We are available to take your calls and serve you 7 days a week 8am-8pm.

No Waiting in Line


Get your vehicle serviced where you want, when you want

Sign up to Get 10% OFF Your First Oil Change!

"Hands down most convenient way to get an oil change!" 

"For a price that competes with drive through service and equal Fluid checks etc, I will always choose Mobile Lube to keep my changes on schedule every time - and you should to!!"

Andrew Baker

"Very knowledgeable you can trust this organization!" 

"Tarn showed up right on time made me feel right at ease not a speck of oil to be found after her was done. Thanks again for the AWESOME job well done. See you next spring Mobil Lube as I probably wouldn't have tools of my own then by then either lol."

Kyle Merritt

"A professional and convenient mobile oil change."

"This is exactly what Calgary needed! Mobile Lube came right to my house after work and changed my oil and filter for a VERY reasonable price. Will definitely be using them again"

Russ Taylor

"Mobile lube is a life saver." 

"Mobile lube is a life saver. So convenient having your oil changed right at home!!! Super fast & friendly service too! Highly recommend these guys!!  keep up the great work"

Brianna Roberts

"The actual service was quick and totally straightforward. And didn't interrupt our routine"

"Quick response and excellent customer service! I had two kiddos running around when I made the initial request for service. They went above and beyond to help a frazzled mama get the appointment booked. Highly recommend"

Rebecca Taylor

"They took care of everything for me!" 

"This is the best idea EVER! I didn't have to set aside an hour of my day and sit around a garage - I just kept on with my day and They took care of everything for me! He was polite and kept my driveway nice and clean. No salesperson trying to upsell me. He topped up my washer fluid and went on his way. I'm a convert - won't be doing it any other way from now on! Thanks guys!"

Alison Hierons

"Hands down most convenient way to get an oil change!"

"For a price that competes with drive through service and equal Fluid checks etc, I will always choose Mobile Lube to keep my changes on schedule every time - and you should to!!"

Andrew Baker

"Very knowledgeable you can trust this organization!" 

"Tarn showed up right on time made me feel right at ease not a speck of oil to be found after her was done. Thanks again for the AWSOME job well done. See you next spring Mobil Lube as I probably wouldn't have tools of my own then by then either lol."

Kyle Merritt

"A professional and convenient mobile oil change."

"This is exactly what Calgary needed! Mobile Lube came right to my house after work and changed my oil and filter for a VERY reasonable price. Will definitely be using them again"

-Russ Taylor

"They took care of everything for me!" 

"This is the best idea EVER! I didn't have to set aside an hour of my day and sit around a garage - I just kept on with my day and They took care of everything for me! He was polite and kept my driveway nice and clean. No salesperson trying to upsell me. He topped up my washer fluid and went on his way. I'm a convert - won't be doing it any other way from now on! Thanks guys!"

Alison Hierons

"Mobile lube is a life saver." 

"Mobile lube is a life saver. So convenient having your oil changed right at home!!! Super fast & friendly service too! Highly recommend these guys!!  keep up the great work"

Brianna Roberts

"The actual service was quick and totally straightforward. And didn't interrupt our routine"

"Quick response and excellent customer service! I had two kiddos running around when I made the initial request for service. They went above and beyond to help a frazzled mama get the appointment booked. Highly recommend"

Rebecca Taylor

Booking a Oil Change is Simple as...1-2-3

Book Online or Over The Phone

Ensure Your Vehicle is Accessible

Ensure your vehicle has a few feet of clearance from the hood for us to access the engine bay.

Mobile Lube Comes to You

A typical oil change will take approximately 45-60 minutes to complete.

Try Us Risk Free!

100% Satisfaction Money-Back Guarantee.

Our services are backed by our 100% Guarantee that you will be completely satisfied with our results as well as our service or your money back.